WARRANTY CONDITIONS
SCOPE OF PROTECTION
The warranty covers the quality of the product only in the scope of:
- delamination of the film,
- blistering (excluding blisters left behind during the installation process)
- yellowing of the surface (excluding the natural aging process of the material).
The warranty is limited only to the reapplication of the film on the element on which the material defect has been revealed.
It includes only the wrapping of factory-lacquered elements without defects.
TERMS
The warranty does not cover:
- mechanical damage to the surface protected with foil resulting from improper use,
- defects, damages and damages resulting from improper application or negligence in care,
- actions of third parties,
- the effects of improper care of the car, the application of coatings not recommended by the manufacturer (only PPF film coatings are dedicated), the use of abrasives or aggressive chemicals,
- the effects of the film on the repainted elements (the manufacturer is not responsible for the peeling of the varnish when dismantling the film from such elements),
- paint repairs, regardless of the cause of their damage,
- use of foil on vinyl surfaces, structural plastics or other than factory varnish,
- when the warranty is to be transferred to the next buyer of the vehicle (the warranty is not transferable).
Formal requirements
- Basis for warranty: application made by a professional applicator in a certified studio.
- Mandatory application submission within 30 days from the date of installation on the website: adblprotect.com/warranty-registration/.
- Proof of purchase of the film or service (receipt/invoice) and a full online warranty card required.
- Reporting installation defects or damage to the film within 48 hours of noticing such defects with the application contractor.
- Perform the first inspection between 7 and 21 days after installation at the application site.
- Further warranty inspections: at least every 10,000 km or once a year.
Film operating conditions
- use only chemicals with a neutral pH,
- avoid high-pressure washing directly at the edges of the film,
- maintain a minimum distance of 50 cm of the pressure washer nozzle from the protected surface,
- follow the recommendations in the instructions “Care of protective films”.
COMPLAINTS
The complaint must include:
- proof of purchase of PPF film (invoice/receipt),
- sales invoice of the installation service,
- Batch number / Film roll number / Order number.
Complaint for defects other than those listed above:
- before dismantling the liner (protective film on the adhesive side), the surface of the film should be checked,
- Complaints about film defects are only accepted while the factory liner is still attached.
FINAL PROVISIONS
- The manufacturer’s warranty covers the product.
- The warranty for installation and disassembly is determined individually by the foil installer.
- The proof of warranty is:
- registered application on the adblprotect.com/warranty-registration/ website,
- a document of purchase of a film or service.
